The draft aggregator policy of the Delhi government mandates that cab companies, food delivery businesses and e-commerce companies transition to an all-electric fleet by April 1, 2030. If a company does not make this transition, an Rs.50,000 fine per vehicle will be imposed.
The Transport Department has uploaded the draft policy entitled “Delhi Motor Vehicle Aggregator Scheme”. The government is inviting feedback within the next three weeks. The draft policy also provides guidelines for cab aggregators on how to handle errant drivers.
“Aggregator shall be required to take appropriate action against the driver partners having 15 per cent or more grievances for the rides undertaken by him/her in a period of one month. The data so referred shall be stored/collected by the Aggregator for at least three months from the date of service provided,” it said.
The policy requires that drivers with a rating of less than 3.5 for a one-year period must undergo remedial training and corrective actions to fix the problem.
“The Aggregator should provide quarterly reports on driver ratings and grievances received against the drivers to the Transport Department, GNCTD, and all records with regards to driver rating, and grievance registered shall be available for inspection by the Transport Department/authorised officials of GNCTD,” it said.
This policy provides guidelines and points on licensing for aggregators that provide passenger transport services, and for the regulation of other delivery agencies that provide delivery services for goods and commodities.
The policy requires that 10% of new three-wheelers boarded by taxi aggregators be electric within six months and 100% within four years.
“All new three-wheelers on-boarded for passenger transport by the aggregators after completion of three years of the notification of the scheme shall only be electric three-wheelers. Further, the Aggregator shall be required to transition to an all-electric fleet by April 1, 2030. The existing conventional vehicles on boarded by the Aggregator shall be liable for fine and challan…” it said.
The same applies to four-wheelers. 5% of new four-wheelers should be owned by aggregators within six months of the notification. This should rise to 15% within nine months, 25% by the close of one year and 50% by the close of two years. 75% at the end of three years. 100% at the end of four years. All vehicles in the fleet should be electric by April 1, 2030.
“In an instance where the Aggregator fails to comply with the fleet conversion targets of the scheme, the aggregator shall not be able to register any new onboarded vehicle, unless the Aggregator meets the minimum electric vehicle fleet requirement. In an instance where the Aggregator is operating/managing a fleet of conventional vehicles in NCT of Delhi post-April 1, 2030, the aggregator shall be liable to pay a monetary fine of Rs 50,000 per vehicle,” it said.
The draft states that aggregators will be permitted to charge a fare with maximum surcharge pricing, but not more than the base fare specified by GNCTD (Transport Department) from time to time.
It also stipulates that any aggregator providing passenger transportation on-demand shall ensure the proper functioning of the GPS system in the vehicle and offer an efficient resolution to any problems that might arise.