Toyota Motor Corporation is under scrutiny following an investigation by the Ministry of Land, Infrastructure, Transport and Tourism (MLIT), regarding irregularities in model certification applications. The investigation has led to a correction order from the MLIT, mandating significant reforms to ensure proper certification procedures.
Toyota has acknowledged the failure in their certification operations, attributing the issues to both on-site and management factors. The company has committed to overhauling its certification process, clarifying responsibilities, and enhancing data management to prevent recurrence. The internal review revealed unclear operational rules, inadequate resource management, and a lack of awareness about the importance of certification work. Additionally, management showed insufficient understanding and involvement in the certification process.
The MLIT’s on-site investigations revealed eight new cases involving seven vehicles that were not certified according to prescribed procedures. These cases include discrepancies in various tests such as pedestrian protection, rear collision, and engine power tests, among others. Despite these findings, customers are assured that they do not need to stop using the affected vehicles.
Production of the Corolla Fielder, Corolla Axio, and Yaris Cross for the domestic market, halted since June 3, is set to resume in September following MLIT’s compliance confirmation. Similarly, the suspended shipments of Noah/Voxy will restart soon.
Toyota has expressed deep regret for the inconvenience caused and is dedicated to implementing corrective measures promptly. The detailed list of cases and discrepancies has been reported to the relevant authorities and compliance confirmations are ongoing.
