Ola Electric has launched its PAN-India in-app service appointment feature as part of its expanding Hyperservice initiative, marking a major advancement in EV after-sales support. The new feature enables customers across the country to schedule vehicle servicing directly through the Ola Electric app, reinforcing the company’s focus on convenience, transparency, and customer-first mobility solutions.
With this rollout, users can now select preferred service slots, track real-time service updates, and manage all service-related interactions on a single digital platform. The feature aims to eliminate traditional hassles associated with booking service appointments and streamline the entire ownership experience.
Ola Electric said the initiative is strengthened by its Direct-to-Consumer (D2C) model, which ensures every customer interacts directly with the brand—without intermediaries. This approach guarantees access to genuine spare parts, brand-certified service processes, and enhanced transparency at every stage.
A spokesperson for Ola Electric commented,
“Our vision under the Hyperservice initiative is to offer world-class experiences rooted in trust, convenience, and transparency. With nationwide in-app service appointments, we have taken a significant step in strengthening that promise, giving customers more control, better visibility, and access to genuine service support.”
In a recent update, the company also announced that Hyperservice will expand into an open servicing ecosystem—a first in the Indian EV industry. Ola will now make its genuine spare parts, diagnostic tools, and service training modules available not only to customers but also to independent garages, mechanics, and fleet operators across India.
The initiative aligns with Ola’s broader India Inside strategy, which focuses on building open, scalable, and domestically integrated platforms across batteries, software, after-sales, and service infrastructure.
The nationwide rollout marks a significant leap in strengthening India’s EV servicing ecosystem and enhancing customer confidence in electric mobility.
