BESCOM has launched an updated version of its EV Mitra app, designed to offer a more intuitive and user-friendly experience for electric vehicle (EV) users. The app, available for both Android and iOS, now supports 11 languages, including Kannada, Hindi, and English, making it easier for users across Karnataka to access. The enhanced app provides comprehensive details on EV charging stations, such as their locations, availability, and amenities.
“Users can securely access the app through login options such as OTP or RFID-based authentication. They can also reserve charging stations in advance and track their booking history,” a BESCOM official explained.
Payment options now include UPI via Google Pay and PhonePe, along with bill desk transactions. Users must uninstall the previous version of the app to use the new one, but any wallet balance will be automatically transferred. In case of technical issues during charging, users will receive a refund. BESCOM introduced a WhatsApp support bot that enables users to start charging and process payments directly through WhatsApp.
Energy Minister KJ George highlighted that the multilingual interface of the app reflects the government’s commitment to making green travel more accessible and affordable. BESCOM Managing Director Mahantesh Bilagi reiterated the company’s dedication to enhancing user experience as it continues developing EV-charging infrastructure in Karnataka.
