Tech Mahindra, a global leader in technology consulting and digital solutions, has announced the inauguration of a new Business Processing Services (BPS) centre in Riga, Latvia. The expansion into the Baltic States marks a significant step in Tech Mahindra’s strategy to enhance its global footprint and deliver innovative technology solutions worldwide. The centre was officially opened by Mr. Tanmaya Lal, Ambassador of India to the Republic of Latvia & Sweden, Mr. Jurģis Miezainis, Parliamentary Secretary of the Ministry of Economics, Republic of Latvia, and Mr. Vilnis Ķirsis, Mayor of Riga.
This strategic move will bolster Tech Mahindra’s presence in Europe, providing local and regional clients direct access to a wide array of services including 5G, Metaverse, Blockchain, Quantum Computing, Cybersecurity, and Artificial Intelligence. The new facility is housed within the state-of-the-art Jaunā Teika complex, setting a benchmark for Business Process Outsourcing (BPO) services in the region.
Birendra Sen, Business Head of Business Process Services at Tech Mahindra, emphasized, “The establishment of our new centre in the Baltic States is a pivotal part of our growth strategy. Latvia’s vibrant tech ecosystem, skilled workforce, strong IT infrastructure, and supportive governmental policies make it an ideal gateway to European markets. This expansion underscores our commitment to regional advancement and technological innovation in Europe, empowering our clients to scale and transform their operations efficiently.”
The centre is expected to employ around 500 professionals, contributing to Tech Mahindra’s global workforce of over 145,000 employees across 90+ countries.
Vilnis Ķirsis, Mayor of Riga, commented, “Tech Mahindra’s investment in Riga reflects the city’s evolution and increasing competitiveness as a destination for global business services. The presence of such centres promotes growth, fosters innovation in research and smart technology, and enhances local business environments. We warmly welcome Tech Mahindra to Latvia.”
Tech Mahindra’s new office in Jaunā Teika demonstrates its commitment to environmental sustainability, boasting BREEAM certification for sustainable building design. The complex features extensive electric vehicle charging infrastructure, ample multi-story parking, and flexible office layouts tailored to diverse operational needs.
Viktors Savins, CEO at EfTEN Capital Latvia, noted, “Attracting global corporations like Tech Mahindra is a significant achievement for property owners and Latvia as a whole, particularly amidst recent trends in the Riga office market. These partnerships strategically position our capital as a vibrant hub for technology enterprises, bolstering the economy, workforce, and overall reputation.”
Tech Mahindra’s Business Process Services division operates 55+ delivery centers across 15 countries, offering services in over 50 languages to more than 270 global customers.
