Ola Electric today announced the nationwide expansion of its Hyperservice program into an open platform, marking a major shift in India’s electric vehicle (EV) servicing landscape. For the first time, Ola’s genuine spare parts, diagnostic tools, and service training modules will be accessible not only to its customers but also to independent garages, mechanics, and fleet operators across the country.
With this move, Ola Electric aims to redefine EV servicing by promoting transparency, affordability, and freedom of choice. Starting today, customers and garages can directly purchase genuine Ola spare parts through the Ola Electric Customer App and the company’s website — eliminating middlemen and ensuring certified, high-quality components.
“This is true service freedom, only possible in a D2C model,” said Bhavish Aggarwal, Chairman and Managing Director, Ola Electric. “Every garage, fleet, and customer can now access the same high-quality tools, parts, and systems that power Ola’s own network. Genuine parts, full transparency, and no middlemen.”
Under Phase 1 of the rollout, key spare parts will be available via Ola’s digital platforms. In the coming months, the company plans to extend access to diagnostic tools and certification programs for technicians, enabling a fully open, technology-driven service ecosystem.
The initiative not only benefits customers but also empowers India’s vast garage network. Independent mechanics can now train and certify themselves in Ola’s EV systems, enhancing their technical skills and unlocking new income opportunities in the rapidly growing electric mobility sector.
Ola Electric stated that the Hyperservice expansion will also strengthen its business model by boosting its high-margin parts and accessories vertical while driving higher supply chain volumes.
This initiative is a crucial pillar of Ola’s India Inside strategy — aimed at building open, scalable, and domestically integrated platforms across batteries, software, and now after-sales service infrastructure.
