VinFast Auto India, the Indian subsidiary of global EV manufacturer VinFast, has announced a strategic partnership with RoadGrid, a leading provider of EV charging and aftersales solutions in India. This collaboration marks a significant step in VinFast’s journey toward building a robust EV ecosystem in the country ahead of its highly anticipated product launch.
As part of its long-term strategy for the Indian market, VinFast is prioritizing customer experience, service reliability, and nationwide accessibility. The partnership with RoadGrid will play a pivotal role in establishing extended service workshops and integrated charging infrastructure across major Indian cities, setting the groundwork for seamless electric vehicle ownership.
Boosting Service and Charging Capabilities
Through this partnership, VinFast and RoadGrid will jointly roll out a comprehensive aftersales support model—offering real-time diagnostics, smart charging access, and digital service integration. The initiative is aligned with VinFast’s commitment to making EV ownership as effortless and reassuring as possible, as emphasized by Mr. Pham Sanh Chau, CEO of VinFast Asia.
Our vision for India is to build an entire EV ecosystem grounded in quality, accessibility, and long-term customer support, Chau said. By joining hands with RoadGrid, we are ensuring that every VinFast customer in India has access to dependable charging and responsive service.
RoadGrid: Driving Smart EV Infrastructure
With operations in multiple cities, RoadGrid is known for developing scalable charging and service ecosystems. The company will bring its expertise in fleet management, smart charging stations, and connected services to bolster VinFast’s network.
VinFast’s entry into the Indian EV market is a turning point, said Mr. Deepesh Shrinath, CEO of RoadGrid. Together, we aim to redefine EV ownership through smart infrastructure, real-time connectivity, and a reliable service backbone.
